How to order

●Ordering via the Internet
You can order directly from the website.
If you have any questions, please feel free to contact us using the inquiry form .

●Order by phone, fax or email <br>If there is something you are looking for, please feel free to contact us.
Inquiry Form
TEL: 03-5952-1391
FAX: 03-5952-1392

Payment Method
Internet shopping orders

You can choose from the options below.

  • Credit card
  • Pay later (convenience store payment, direct debit, bank transfer)
  • NP deferred payment (convenience store payment/bank transfer)
  • Bank transfer (schools and corporations only)
  • Postal transfer (schools and corporations only)
  • Cash on delivery
●Credit cards: VISA / Master / JCB / American Express

●Pay later (convenience store payment, direct debit, bank transfer)
<commission>
Convenience store payment: Maximum 390 yen (tax included)
Direct debit: Free Bank transfer: Fees specified by each financial institution

"Postpay Paidy" is a payment method that uses the following month's lump-sum payment service provided by the payment service company Paidy.
Each month, we will close your bill at the end of the month and issue an invoice on the 1st of the following month. You will receive an invoice notification by email or SMS (short message) by the 5th of the month following your order date.
Please make payment by the 27th of the month following the order date (if paying by direct debit, the payment will be debited on the 27th).
Pay later details: https://paidy.com/payments

●NP deferred payment (convenience store payment, bank transfer)

<commission>
Convenience store payment: 330 yen (tax included)
Bank transfer: 330 yen (tax included) + designated fees of each financial institution

"NP Deferred Payment" is a payment method that allows you to pay after receiving your product. An electronic barcode for payment will be sent to the email address or phone number you entered via SMS (short message), so please make payment within 14 days from the date the email or SMS was sent.
*The email will be sent from Net Protections, Inc. It will be sent approximately 3 days after the product is shipped.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and your payment receivable will be transferred to the company. Please agree to the NP Deferred Payment Terms of Use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian before using the service.
・If payment cannot be confirmed by the due date, a fee may be charged.
・Depending on the email address you use, the invoice email may end up in your spam folder. Please check your spam folder to see if the invoice email has arrived there.
If you have domain-specific reception, please set it to allow emails from "@netprotections.co.jp".

For more details, please click on the link: https://np-atobarai.jp/about/barcode.html

●Bank transfer (schools and corporations only)
・Sumitomo Mitsui Banking Corporation, Ikebukuro Branch, Regular Account 1798972
・Mizuho Bank, Ikebukuro West Exit Branch, Regular Account 1354745
・Mitsubishi Tokyo UFJ Bank, Nishi-Ikebukuro Branch, Regular Account 0108380
・Sumishin SBI Net Bank, Corporate First Branch, Regular Account 130266

Please pay within 7 days of receiving the product.
*Transfer fees will be borne by the customer.

●Postal transfer (schools and corporations only)
・Japan Post Bank general account number 00160-5-401864

Please pay within 7 days of receiving the product.
*Transfer fees will be borne by the customer.

Cash on delivery : You will be charged when the product is delivered. Please pay the delivery person.
Regardless of the order amount, shipping fees (tax included) and cash on delivery fees will be charged according to the delivery area shown in the table below.

Hokkaido Northern Tohoku Southern Tohoku Kanto Hokuriku Central Kansai Chugoku and Shikoku Kyushu Okinawa
Hokkaido Aomori, Iwate, Akita Miyagi, Yamagata, Fukushima Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi Niigata, Nagano, Toyama, Ishikawa, Fukui Gifu, Shizuoka, Aichi, Mie Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima Okinawa
1,452 yen 1,056 yen 935 yen 935 yen 935 yen 935 yen 1,056 yen 1,188 yen 1,452 yen 1,452 yen
<Cash on delivery fee (tax included)>
The total of the product, shipping fee, and handling fee is less than 10,000 yen 330 yen
〃 10,000 yen or more and less than 30,000 yen 440 yen
〃 30,000 yen or more and less than 100,000 yen 660 yen
〃 100,000 yen or more 1,100 yen


Order by phone, fax or email

You can choose from the options below.

  • NP deferred payment (convenience store payment/bank transfer)
  • Bank transfer (schools and corporations only)
  • Postal transfer (schools and corporations only)
  • Cash on delivery

●NP deferred payment (convenience store payment, bank transfer)
<commission>
Convenience store payment: 660 yen (tax included)
Bank transfer: 660 yen (tax included) + designated fees of each financial institution

"NP Deferred Payment" is a payment method that allows you to pay after receiving the product. The invoice will be sent separately from the product, so please make payment within 14 days of the invoice being issued.
*The invoice will be sent from Net Protections, Inc. It will be mailed to you approximately one week after your product arrives.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and your payment receivable will be transferred to the company. Please agree to the NP Deferred Payment Terms of Use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian before using the service.
・If payment cannot be confirmed by the due date, a fee may be charged.

●Bank transfer (schools and corporations only)
・Sumitomo Mitsui Banking Corporation, Ikebukuro Branch, Regular Account 1798972
・Mizuho Bank, Ikebukuro West Exit Branch, Regular Account 1354745
・Mitsubishi Tokyo UFJ Bank, Nishi-Ikebukuro Branch, Regular Account 0108380
・Sumishin SBI Net Bank, Corporate First Branch, Regular Account 130266

Please pay within 7 days of receiving the product.
*Transfer fees will be borne by the customer.

●Postal transfer (schools and corporations only)
・Japan Post Bank general account number 00160-5-401864

Please pay within 7 days of receiving the product.
*Transfer fees will be borne by the customer.

Cash on delivery : You will be charged when the product is delivered. Please pay the delivery person.
Regardless of the order amount, shipping fees (tax included) and cash on delivery fees will be charged according to the delivery area shown in the table below.

Hokkaido Northern Tohoku Southern Tohoku Kanto Hokuriku Central Kansai Chugoku and Shikoku Kyushu Okinawa
Hokkaido Aomori, Iwate, Akita Miyagi, Yamagata, Fukushima Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi Niigata, Nagano, Toyama, Ishikawa, Fukui Gifu, Shizuoka, Aichi, Mie Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima Okinawa
1,452 yen 1,056 yen 935 yen 935 yen 935 yen 935 yen 1,056 yen 1,188 yen 1,452 yen 1,452 yen
<Cash on delivery fee (tax included)>
The total of the product, shipping fee, and handling fee is less than 10,000 yen 330 yen
〃 10,000 yen or more and less than 30,000 yen 440 yen
〃 30,000 yen or more and less than 100,000 yen 660 yen
〃 100,000 yen or more 1,100 yen

Delivery and shipping fees

Shipping and Delivery Estimates : We will ship within 5 days of the order date. (Excluding back-ordered items)
Delivery is expected to take place between the day after shipping and one week later.
Depending on stock availability, if it takes longer to ship your order, we will contact you in advance.

●Shipping method <br>We will select the shipping method based on the contents of your order. (Yu-Packet, Letter Pack, regular mail, courier service, etc.)

●Shipping fee
<Ordering via the Internet>
・Orders totaling less than 5,000 yen: Shipping fee: 330 yen (tax included) (within Japan)
・Orders totaling 5,000 yen or more: Free shipping (within Japan)
・Courier delivery: Varies depending on delivery area

*If you select NP Pay Later or Paypal Pay as your payment method, an additional fee will be charged.
*For shipments outside of Japan, courier shipping charges will apply regardless of the total order amount.

<Ordering by phone, fax or email>
・NP deferred payment: Shipping fee 660 yen (tax included)
・Bank transfer, postal transfer (for schools and corporations only): Shipping fee: 330 yen (tax included)
・Courier delivery: Varies depending on delivery area

Returns and Exchanges

We will promptly replace any defective products, products damaged before or during shipping, or products that are different from the order. If the product is out of stock, we will contact you and exchange it for an equivalent product or cancel the order.

receipt

We will send you a "delivery note" or "delivery note/invoice" together with the product. (This will include the name and address of the "shipping address.") Please see below for details regarding "receipts."

●If you are a registered credit card payment member, you can download a PDF receipt from your My Page after your order has been shipped. If you have entered your company name or organization name in the "Receipt recipient name (optional)" field in your customer information, this information will be reflected as the recipient name on the receipt.

If you have placed an order without registering as a member, we will include a receipt if you request it before the product is shipped. Please let us know the name and details of the receipt. (Please register as a member and download a receipt from your next order.)

●Bank transfer and postal transfer "transfer receipts" can be used as official receipts.

●The copy of the invoice (slip) given to you by the cash on delivery delivery company in exchange for the product can be used as an official receipt.

*The "payment receipt" for NP deferred payment at convenience stores and the "transfer receipt" for bank transfers can be used as official receipts. If you pay by electronic barcode, the confirmation email sent after payment contains a URL where you can view the "payment receipt."

Please use the "Payment Completion Notification Email" or "Convenience Store Number Payment Receipt" or "Bank Transfer Receipt" sent by Paypal Pay as your receipt.

◆If you require a receipt other than a "payment receipt" or "transfer receipt," please mail your "payment receipt" or "transfer receipt" to our company and let us know that you would like a receipt issued, as well as your desired recipient name and notes (e.g., XX Club, sheet music fee).
Once confirmation is complete, we will ship the item.