How to order

●Ordering via the Internet
You can order directly from the website.
If you have any questions, please feel free to contact us using the inquiry form .

●Ordering by phone, fax or e-mailIf there is something you are looking for, please feel free to contact us.
Inquiry Form
TEL: 03-5952-1391
FAX: 03-5952-1392

Payment Method
Internet shopping order

You can choose from the options below.

  • Credit card
  • Pay Later (Convenience store payment, direct debit, bank transfer)
  • NP Pay Later (Convenience store payment, LINE Pay, bank transfer)
  • Bank transfer (for schools and corporations only)
  • Postal transfer (for schools and corporations only)
  • Cash on delivery
●Credit cards: VISA / Master / JCB / American Express

●Pay Later (Convenience store payment, direct debit, bank transfer)
<commission>
Convenience store payment: Maximum 390 yen (tax included)
Direct debit: Free Bank transfer: Fees designated by each financial institution

"Pay Later Paidy" is a payment method that uses the lump-sum payment service for the following month provided by the payment service company Paidy.
Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. You will receive an invoice notification by email or SMS (short message) by the 5th of the month following your order date.
Please make payment by the 27th of the month following the order date (if paying by direct debit, the payment will be debited on the 27th).
Details of Pay Later Paidy: https://paidy.com/payments

●NP deferred payment (convenience store payment, bank transfer)
[For orders placed by September 30, 2024]
<commission>
Convenience store payment, LINE Pay: 550 yen (tax included)
Bank transfer: 550 yen (tax included) + designated fee of each financial institution

"NP Pay Later" is a payment method that allows you to pay later after confirming the arrival of the product. The invoice will be sent separately from the product, so please pay within 14 days of issuance.
*The invoice will be sent from Net Protections, Inc. It will be mailed to you approximately one week after the product arrives.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and the payment claim will be transferred to the company. Please agree to the NP deferred payment terms of use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian to use the service.
・If payment is not confirmed by the due date, a fee may be charged.

[For orders placed after October 1, 2024]
<commission>
Convenience store payment: 330 yen (tax included)
Bank transfer: 330 yen (tax included) + designated fee of each financial institution

"NP Pay Later" is a payment method that allows you to pay later after confirming the arrival of the product. An electronic barcode for payment will be sent to the email address you entered or via SMS (short message) to the phone number you entered, so please make payment within 14 days from the date of sending the email or SMS.
*The sender of the email is Net Protections, Inc. The email will be sent approximately 3 days after the product is shipped.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and the payment claim will be transferred to the company. Please agree to the NP deferred payment terms of use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian to use the service.
・If payment is not confirmed by the due date, a fee may be charged.
・Depending on the email address you use, the invoice email may end up in your "spam" folder. Please check your spam folder to see if the invoice email has arrived there.
If you have specific domain-specific reception, please set it up to receive emails from "@netprotections.co.jp".

For more details, please click on the link: https://np-atobarai.jp/about/barcode.html

●Bank transfer (for schools and corporations only)
・Sumitomo Mitsui Banking Corporation Ikebukuro Branch Regular Account 1798972
・Mizuho Bank, Ikebukuro West Exit Branch, Regular Account 1354745
・Mitsubishi Tokyo UFJ Bank Nishi-Ikebukuro Branch Regular Account 0108380
・Sumishin SBI Net Bank, Corporate First Branch, Regular Account 130266

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

● Postal transfer (for schools and corporations only)
・Japan Post Bank general account: 00160-5-401864

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

Cash on delivery: You will be charged when the product is delivered. Please pay the delivery person.
Regardless of the amount of your order, we will charge you the shipping fee (tax included) and cash on delivery fee according to your delivery area, as shown in the table below.

Hokkaido North Tohoku Southern Tohoku Kanto Hokuriku Central Kansai Chugoku and Shikoku Kyushu Okinawa
Hokkaido Aomori Iwate Akita Miyagi, Yamagata, Fukushima Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi NiigataNaganoToyamaIshikawaFukui Gifu Shizuoka Aichi Mie Shiga Kyoto Osaka Hyogo Nara Wakayama Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima Okinawa
1,452 yen 1,056 yen 935 yen 935 yen 935 yen 935 yen 1,056 yen 1,188 yen 1,452 yen 1,452 yen
<COD fee (tax included)>
The total of the product, shipping fee and handling fee is less than 10,000 yen 330 yen
〃 10,000 yen or more and less than 30,000 yen 440 yen
〃 30,000 yen or more but less than 100,000 yen 660 yen
〃 100,000 yen or more 1,100 yen


Order by phone, fax or email

You can choose from the options below.

  • NP Pay Later (Convenience store payment, LINE Pay, bank transfer)
  • Bank transfer (for schools and corporations only)
  • Postal transfer (for schools and corporations only)
  • Cash on delivery

●NP deferred payment (convenience store payment, LINE Pay, bank transfer)
<commission>
Convenience store payment, LINE Pay: 660 yen (tax included)
Bank transfer: 660 yen (tax included) + designated fees of each financial institution

"NP Pay Later" is a payment method that allows you to pay later after confirming the arrival of the product. The invoice will be sent separately from the product, so please pay within 14 days of issuance.
*The invoice will be sent from Net Protections, Inc. It will be mailed to you approximately one week after the product arrives.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and the payment claim will be transferred to the company. Please agree to the NP deferred payment terms of use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian to use the service.
・If payment is not confirmed by the due date, a fee may be charged.

●Bank transfer (for schools and corporations only)
・Sumitomo Mitsui Banking Corporation Ikebukuro Branch Regular Account 1798972
・Mizuho Bank, Ikebukuro West Exit Branch, Regular Account 1354745
・Mitsubishi Tokyo UFJ Bank Nishi-Ikebukuro Branch Regular Account 0108380
・Sumishin SBI Net Bank, Corporate First Branch, Regular Account 130266

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

● Postal transfer (for schools and corporations only)
・Japan Post Bank general account: 00160-5-401864

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

Cash on delivery: You will be charged when the product is delivered. Please pay the delivery person.
Regardless of the amount of your order, we will charge you the shipping fee (tax included) and cash on delivery fee according to your delivery area, as shown in the table below.

Hokkaido North Tohoku Southern Tohoku Kanto Hokuriku Central Kansai Chugoku and Shikoku Kyushu Okinawa
Hokkaido Aomori Iwate Akita Miyagi, Yamagata, Fukushima Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi NiigataNaganoToyamaIshikawaFukui Gifu Shizuoka Aichi Mie Shiga Kyoto Osaka Hyogo Nara Wakayama Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima Okinawa
1,452 yen 1,056 yen 935 yen 935 yen 935 yen 935 yen 1,056 yen 1,188 yen 1,452 yen 1,452 yen
<COD fee (tax included)>
The total of the product, shipping fee and handling fee is less than 10,000 yen 330 yen
〃 10,000 yen or more and less than 30,000 yen 440 yen
〃 30,000 yen or more but less than 100,000 yen 660 yen
〃 100,000 yen or more 1,100 yen

Delivery and shipping charges

●Shipping and Delivery Estimate We will ship within 5 days from the order date. (Excluding back-ordered items)
Delivery is expected to take place between the day after shipping and one week later.
Depending on the stock situation, if it will take some time to ship your order, we will contact you in advance.

●Delivery method We will select the delivery method according to the contents of your order. (Yu-Packet, Letter Pack, regular mail, courier service, etc.)

●Shipping Fee (Internet Orders)
[For orders placed by September 30, 2024]
・Orders totaling less than 5,000 yen: Shipping fee 200 yen (tax included) (within Japan)
・Orders totaling 5,000 yen or more: Free shipping (within Japan)
・Courier delivery: Varies depending on delivery area

[For orders placed after October 1, 2024]
・Orders totaling less than 5,000 yen: Shipping fee 330 yen (tax included) (within Japan)
・Orders totaling 5,000 yen or more: Free shipping (within Japan)
・Courier delivery: Varies depending on delivery area

*If you select NP Pay Later or Pay Later Pay as your payment method, an additional fee will be charged.
*For shipments outside of Japan, delivery charges will apply regardless of the total order amount.

<Ordering by phone, fax or e-mail>
[For orders placed by September 30, 2024]
・NP deferred payment: Shipping fee 550 yen (tax included)
・Bank transfer, postal transfer (for schools and corporations only): Shipping fee 200 yen (tax included)
・Courier delivery: Varies depending on delivery area

[For orders placed after October 1, 2024]
・NP deferred payment: Shipping fee 660 yen (tax included)
・Bank transfer, postal transfer (for schools and corporations only): Shipping fee 330 yen (tax included)
・Courier delivery: Varies depending on delivery area

Returns and Exchanges

We will promptly replace defective products, products damaged before or during shipping, and products that are different from the order. If we do not have the item in stock, we will contact you and exchange it for an equivalent product or cancel the order.

receipt

●You can download a PDF of the receipt from your credit card payment My Page.

●Bank transfer and postal transfer ``transfer receipt'' can be used as an official receipt.

●For cash on delivery, the copy of the shipping invoice given to you by the delivery company when you exchange the product for another item can be used as an official receipt.

●The "payment receipt" when paying at a convenience store using NP Pay Later, and the "transfer receipt" when paying by bank transfer can be used as official receipts.

Please use the "Payment Completion Notification Email" or "Convenience Store Number Payment Receipt" or "Bank Transfer Receipt" sent by Pay Later Pay.

◆If you require a receipt other than a "payment receipt" or "transfer receipt," please mail your "payment receipt" or "transfer receipt" to our company and let us know that you would like a receipt issued, as well as your desired recipient name and memo (e.g., XX Club, fee for sheet music).
We will ship the item as soon as we have confirmed it.