How to order

●Ordering via the Internet
You can order directly from the website.
If you have any questions, please feel free to contact us using the inquiry form .

●Ordering by phone, fax or e-mail <br>If there is something you are looking for, please feel free to contact us.
Inquiry Form
TEL: 03-5952-1391
FAX: 03-5952-1392

Payment Method
Internet shopping order

You can choose from the options below.

  • Credit card
  • Pay Later (Convenience store payment, direct debit, bank transfer)
  • NP Postpay (Convenience store payment/Bank transfer)
  • Bank transfer (for schools and corporations only)
  • Postal transfer (for schools and corporations only)
  • Cash on delivery
●Credit cards: VISA / Master / JCB / American Express

●Pay Later (Convenience store payment, direct debit, bank transfer)
<commission>
Convenience store payment: Maximum 390 yen (tax included)
Direct debit: Free Bank transfer: Fees designated by each financial institution

"Pay Later Paidy" is a payment method that uses the lump-sum payment service for the following month provided by the payment service company Paidy.
Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. You will receive an invoice notification by email or SMS (short message) by the 5th of the month following your order date.
Please make payment by the 27th of the month following the order date (if paying by direct debit, the payment will be debited on the 27th).
Details of Pay Later Paidy: https://paidy.com/payments

●NP deferred payment (convenience store payment, bank transfer)

<commission>
Convenience store payment: 330 yen (tax included)
Bank transfer: 330 yen (tax included) + designated fee of each financial institution

"NP Pay Later" is a payment method that allows you to pay later after confirming the arrival of the product. An electronic barcode for payment will be sent to the email address you entered or via SMS (short message) to the phone number you entered, so please make payment within 14 days from the date of sending the email or SMS.
*The sender of the email is Net Protections, Inc. The email will be sent approximately 3 days after the product is shipped.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and the payment claim will be transferred to the company. Please agree to the NP deferred payment terms of use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian to use the service.
・If payment is not confirmed by the due date, a fee may be charged.
・Depending on the email address you use, the invoice email may end up in your "spam" folder. Please check your spam folder to see if the invoice email has arrived there.
If you have specific domain-specific reception, please set it up to receive emails from "@netprotections.co.jp".

For more details, please click on the link: https://np-atobarai.jp/about/barcode.html

●Bank transfer (for schools and corporations only)
・Sumitomo Mitsui Banking Corporation Ikebukuro Branch Regular Account 1798972
・Mizuho Bank, Ikebukuro West Exit Branch, Regular Account 1354745
・Mitsubishi Tokyo UFJ Bank, Nishi-Ikebukuro Branch, Regular Account 0108380
・Sumishin SBI Net Bank, Corporate First Branch, Regular Account 130266

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

● Postal transfer (for schools and corporations only)
・Japan Post Bank general account: 00160-5-401864

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

●Cash on delivery <br>You will be charged when the product is delivered. Please pay the delivery person.
Regardless of the amount of your order, we will charge you the shipping fee (tax included) and cash on delivery fee according to your delivery area, as shown in the table below.

Hokkaido Northern Tohoku Southern Tohoku Kanto Hokuriku Central Kansai Chugoku and Shikoku Kyushu Okinawa
Hokkaido Aomori Iwate Akita Miyagi, Yamagata, Fukushima Ibaraki Tochigi Gunma Saitama Chiba Tokyo Kanagawa Yamanashi NiigataNaganoToyamaIshikawaFukui Gifu Shizuoka Aichi Mie Shiga Kyoto Osaka Hyogo Nara Wakayama Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima Okinawa
1,452 yen 1,056 yen 935 yen 935 yen 935 yen 935 yen 1,056 yen 1,188 yen 1,452 yen 1,452 yen
<COD fee (tax included)>
The total of the product, shipping fee and handling fee is less than 10,000 yen 330 yen
〃 10,000 yen or more and less than 30,000 yen 440 yen
〃 30,000 yen or more but less than 100,000 yen 660 yen
〃 100,000 yen or more 1,100 yen


Order by phone, fax or email

You can choose from the options below.

  • NP Postpay (Convenience store payment/Bank transfer)
  • Bank transfer (for schools and corporations only)
  • Postal transfer (for schools and corporations only)
  • Cash on delivery

●NP deferred payment (convenience store payment, LINE Pay, bank transfer)
<commission>
Convenience store payment: 660 yen (tax included)
Bank transfer: 660 yen (tax included) + designated fees of each financial institution

"NP Pay Later" is a payment method that allows you to pay later after confirming the arrival of the product. The invoice will be sent separately from the product, so please pay within 14 days of issuance.
*The invoice will be sent from Net Protections, Inc. It will be mailed to you approximately one week after the product arrives.
・Usage limit: Up to a cumulative balance of 55,000 yen (tax included) ・Net Protections Inc. 's deferred payment service will be applied, and the payment claim will be transferred to the company. Please agree to the NP deferred payment terms of use and the company's privacy policy and select the deferred payment service.
・If you are a minor, please obtain consent from your legal guardian to use the service.
・If payment is not confirmed by the due date, a fee may be charged.

●Bank transfer (for schools and corporations only)
・Sumitomo Mitsui Banking Corporation Ikebukuro Branch Regular Account 1798972
・Mizuho Bank, Ikebukuro West Exit Branch, Regular Account 1354745
・Mitsubishi Tokyo UFJ Bank, Nishi-Ikebukuro Branch, Regular Account 0108380
・Sumishin SBI Net Bank, Corporate First Branch, Regular Account 130266

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

● Postal transfer (for schools and corporations only)
・Japan Post Bank general account: 00160-5-401864

Please pay within 7 days of receiving the product.
*Please note that bank transfer fees will be borne by the customer.

●Cash on delivery <br>You will be charged when the product is delivered. Please pay the delivery person.
Regardless of the amount of your order, we will charge you the shipping fee (tax included) and cash on delivery fee according to your delivery area, as shown in the table below.

Hokkaido Northern Tohoku Southern Tohoku Kanto Hokuriku Central Kansai Chugoku and Shikoku Kyushu Okinawa
Hokkaido Aomori Iwate Akita Miyagi, Yamagata, Fukushima Ibaraki Tochigi Gunma Saitama Chiba Tokyo Kanagawa Yamanashi NiigataNaganoToyamaIshikawaFukui Gifu Shizuoka Aichi Mie Shiga Kyoto Osaka Hyogo Nara Wakayama Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima Okinawa
1,452 yen 1,056 yen 935 yen 935 yen 935 yen 935 yen 1,056 yen 1,188 yen 1,452 yen 1,452 yen
<COD fee (tax included)>
The total of the product, shipping fee and handling fee is less than 10,000 yen 330 yen
〃 10,000 yen or more and less than 30,000 yen 440 yen
〃 30,000 yen or more but less than 100,000 yen 660 yen
〃 100,000 yen or more 1,100 yen

Delivery and shipping charges

●Shipping and delivery estimate <br>We will ship within 5 days from the order date. (Excluding back-ordered items)
The estimated delivery time is between the day after shipping and one week.
Depending on the stock situation, if it will take some time to ship your order, we will contact you in advance.

●Shipping method <br>We will select the shipping method according to the contents of your order. (Yu-Packet, Letter Pack, regular mail, courier service, etc.)

●Shipping Fee
Ordering via the Internet
・Orders totaling less than 5,000 yen: Shipping fee 330 yen (tax included) (within Japan)
・Orders totaling 5,000 yen or more: Free shipping (within Japan)
・Courier delivery: Varies depending on delivery area

*If you select NP Pay Later or Pay Later Pay as your payment method, an additional fee will be charged.
*For shipments outside of Japan, delivery charges will apply regardless of the total order amount.

<Ordering by phone, fax or e-mail>
・NP deferred payment: Shipping fee 660 yen (tax included)
・Bank transfer, postal transfer (for schools and corporations only): Shipping fee 330 yen (tax included)
・Courier delivery: Varies depending on delivery area

Returns and Exchanges

We will promptly replace defective products, products damaged before or during shipping, and products that are different from the order. If we do not have the item in stock, we will contact you and exchange it for an equivalent product or cancel the order.

receipt

We will send you a "delivery note" or "delivery note/invoice" together with the product. Please see below for details about the "receipt".

●If you are a registered credit card payment member, you can download a PDF receipt from your My Page after the product is shipped. If you place an order without registering as a member, we will include the receipt if you request it before the product is shipped. Please let us know the name and notes on the receipt. (Please cooperate by registering as a member and downloading the receipt from your next order.)

●Bank transfer and postal transfer ``transfer receipt'' can be used as an official receipt.

●For cash on delivery, the copy of the shipping invoice given to you by the delivery company when you exchange the product for another item can be used as an official receipt.

●The "payment receipt" for NP Pay Later Convenience Store Payment and the "transfer receipt" for bank transfer can be used as official receipts. In the case of electronic barcode payment, the confirmation email sent after payment contains a URL where you can view the "payment receipt".

Please use the "Payment Completion Notification Email" or "Convenience Store Number Payment Receipt" or "Bank Transfer Receipt" sent by Pay Later Pay.

◆If you require a receipt other than a "payment receipt" or "transfer receipt," please mail your "payment receipt" or "transfer receipt" to our company and let us know that you would like a receipt issued, as well as your desired recipient name and notes (e.g., XX Club, sheet music fee).
We will ship the item as soon as we have confirmed it.